{"id":23396,"date":"2022-07-25T11:41:36","date_gmt":"2022-07-25T14:41:36","guid":{"rendered":"https:\/\/prodoctor.net\/blog\/?p=23396"},"modified":"2022-10-28T17:36:28","modified_gmt":"2022-10-28T20:36:28","slug":"funcoes-de-uma-secretaria-de-consultorio-medico","status":"publish","type":"post","link":"https:\/\/prodoctor.net\/blog\/funcoes-de-uma-secretaria-de-consultorio-medico\/","title":{"rendered":"Fun\u00e7\u00f5es de uma secret\u00e1ria de consult\u00f3rio m\u00e9dico"},"content":{"rendered":"\n<p>As fun\u00e7\u00f5es de uma secret\u00e1ria de consult\u00f3rio m\u00e9dico s\u00e3o m\u00faltiplas. Exigem efici\u00eancia e dinamismo. Ao constatarem sua dedica\u00e7\u00e3o e lealdade, muitas vezes os m\u00e9dicos nela depositam sua total confian\u00e7a. Dessa maneira, com o passar do tempo, acabam se tornando seu bra\u00e7o direito.<\/p>\n\n\n\n<p>Dependendo da agenda do profissional, muitas vezes, seus dois bra\u00e7os, tal a capacidade para resolver problemas que surgem al\u00e9m das tarefas di\u00e1rias. Sem d\u00favida, a secret\u00e1ria de consult\u00f3rio m\u00e9dico desempenha um papel de import\u00e2ncia estrat\u00e9gica.<\/p>\n\n\n\n<p>O crescimento do mercado para secret\u00e1ria de consult\u00f3rio m\u00e9dico tem se intensificado, com uma grande procura. Isso significa, tamb\u00e9m, que existe uma grande competitividade, o que exige qualifica\u00e7\u00e3o e atualiza\u00e7\u00e3o permanente. Pensando nisso, a <a href=\"https:\/\/prodoctor.net\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>ProDoctor Software<\/strong><\/a> preparou este post para ajud\u00e1-lo a contar com uma profissional exemplar.<\/p>\n\n\n\n<p>Confira nossas dicas nos t\u00f3picos a seguir:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Quais as fun\u00e7\u00f5es de uma secret\u00e1ria de consult\u00f3rio m\u00e9dico?<\/li><li>Como escolher uma secret\u00e1ria de consult\u00f3rio m\u00e9dico?<\/li><li>A import\u00e2ncia de um curso de atualiza\u00e7\u00e3o para secret\u00e1ria<\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p style=\"text-align: center;\">Talvez voc\u00ea se interesse:&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/prodoctor.net\/blog\/curso-secretaria-medica-prodoctor-cursos\/\">Lan\u00e7amento: Curso de secret\u00e1ria para \u00e1rea m\u00e9dica, da ProDoctor Cursos, j\u00e1 est\u00e1 no ar!<\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/prodoctor.net\/blog\/por-que-investir-em-um-curso-de-de-secretaria\/\">Porque investir em um curso de atualiza\u00e7\u00e3o para sua secret\u00e1ria<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Quais as fun\u00e7\u00f5es de uma secret\u00e1ria de consult\u00f3rio m\u00e9dico?<\/h2>\n\n\n\n<p>Dentre as <strong>fun\u00e7\u00f5es de uma secret\u00e1ria de consult\u00f3rio m\u00e9dico<\/strong> destacam-se as tarefas de ser a primeira pessoa a atender os pacientes, seja pessoalmente ou por telefone. Nesse sentido, deve ser sempre educada, tranquila e discreta.<\/p>\n\n\n\n<p>\u00c9 fundamental saber ouvir, com respeito e aten\u00e7\u00e3o, conferindo todos os dados necess\u00e1rios para agendar uma consulta e tirar as d\u00favidas do paciente. Al\u00e9m disso, precisa ter calma e paci\u00eancia, a fim de resolver situa\u00e7\u00f5es dif\u00edceis.<\/p>\n\n\n\n<p>Se estiver em um atendimento pessoal, deve pedir, educadamente, para a pessoa aguardar, evitando colocar m\u00fasicas de espera que possam irritar quem est\u00e1 do outro lado do telefone.<\/p>\n\n\n\n<p>No atendimento pessoal, a secret\u00e1ria de consult\u00f3rio m\u00e9dico precisa estar bem treinada para n\u00e3o s\u00f3 agendar as consultas, mas tamb\u00e9m ser um ponto de apoio e conforto para os pacientes que ali est\u00e3o em busca de uma solu\u00e7\u00e3o para suas dores e ang\u00fastias.<\/p>\n\n\n\n<p>\u00c9 o momento em que, ao ouvir as pessoas com aten\u00e7\u00e3o e carinho, revela a import\u00e2ncia que lhes d\u00e1. O calor humano proporciona um ambiente positivo e traz tranquilidade para os pacientes.<\/p>\n\n\n\n<p>Al\u00e9m disso, a secret\u00e1ria \u00e9 quem tem dom\u00ednio sobre a agenda m\u00e9dica, controlando a marca\u00e7\u00e3o, o cancelamento e a remarca\u00e7\u00e3o das consultas.<\/p>\n\n\n\n<p>Em muitos casos, a confian\u00e7a depositada pelo m\u00e9dico permite, inclusive, que ela tenha acesso ao <a href=\"https:\/\/bit.ly\/3cq4IGe\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Prontu\u00e1rio Eletr\u00f4nico do Paciente<\/strong><\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Como escolher uma secret\u00e1ria de consult\u00f3rio m\u00e9dico?<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2022\/07\/AdobeStock_285390847-1.jpg\"><img decoding=\"async\" width=\"770\" height=\"250\" src=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2022\/07\/AdobeStock_285390847-1.jpg\" alt=\"\" class=\"wp-image-23506\" srcset=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2022\/07\/AdobeStock_285390847-1.jpg 770w, https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2022\/07\/AdobeStock_285390847-1-300x97.jpg 300w, https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2022\/07\/AdobeStock_285390847-1-768x249.jpg 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/a><\/figure>\n\n\n\n<p>Conforme voc\u00ea pode observar, as fun\u00e7\u00f5es de uma secret\u00e1ria de consult\u00f3rio m\u00e9dico exigem um profissional qualificado. Mas, como chegar at\u00e9 ele? Voc\u00ea n\u00e3o tem tempo para isso e, muitas vezes, o setor de Recursos Humanos n\u00e3o disp\u00f5e de meios para faz\u00ea-lo da forma mais objetiva e eficiente.<\/p>\n\n\n\n<p>Com toda a certeza, uma secret\u00e1ria de consult\u00f3rio m\u00e9dico deve &nbsp;ser multifuncional, sol\u00edcita, educada e discreta. Tem que ser comunicativa e saber se relacionar com pessoas em todos os n\u00edveis de <a href=\"https:\/\/bit.ly\/3OpdUId\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>atendimento<\/strong><\/a>.<\/p>\n\n\n\n<p>Assim, encontrar uma pessoa com as caracter\u00edsticas que sua cl\u00ednica\/consult\u00f3rio necessita pode demorar um tempo precioso.<\/p>\n\n\n\n<p>Nesse sentido, o <strong>recrutamento e a sele\u00e7\u00e3o de secret\u00e1rias<\/strong> pode e deve ir al\u00e9m da mera indica\u00e7\u00e3o de colegas m\u00e9dicos, familiares e amigos. O ideal&nbsp; \u00e9 contratar os servi\u00e7os especializados de uma empresa capacitada em Recursos Humanos, sob a demanda de uma consultoria.<\/p>\n\n\n\n<p>Ao fazer isso, voc\u00ea n\u00e3o s\u00f3 estar\u00e1 deixando o processo de escolha sob a responsabilidade de quem tem experi\u00eancia para encontrar a secret\u00e1ria ideal para o seu consult\u00f3rio, bem como ter\u00e1 tranquilidade para realizar suas tarefas sem tal preocupa\u00e7\u00e3o. Com toda a certeza, voc\u00ea estar\u00e1 seguro de que a sele\u00e7\u00e3o atender\u00e1 os requisitos que seu empreendimento necessita.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Import\u00e2ncia de um curso de atualiza\u00e7\u00e3o para secret\u00e1ria<\/h2>\n\n\n\n<p>Al\u00e9m das caracter\u00edsticas obrigat\u00f3rias de educa\u00e7\u00e3o, dinamismo, aten\u00e7\u00e3o, dedica\u00e7\u00e3o e proatividade, \u00e9 necess\u00e1rio que a secret\u00e1ria esteja sempre atualizada, com disposi\u00e7\u00e3o para aprender e ter uma carreira profissional relevante. Essa \u00e9 a chave para que possa crescer, inteirando-se n\u00e3o apenas dos assuntos de sua \u00e1rea espec\u00edfica de trabalho, como tamb\u00e9m procurando ir al\u00e9m.<\/p>\n\n\n\n<p>Ao perceber a capacidade de trabalho e o interesse de sua secret\u00e1ria, cabe ao m\u00e9dico incentiv\u00e1-la para que possa adquirir novos conhecimentos e desempenhar diferentes tarefas. Crescer na profiss\u00e3o e ser uma secret\u00e1ria de consult\u00f3rio m\u00e9dico exemplar.<\/p>\n\n\n\n<p>Assim, voc\u00ea logo perceber\u00e1 que investir em um <a href=\"https:\/\/prodoctor.net\/blog\/por-que-investir-em-um-curso-de-de-secretaria\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>curso de atualiza\u00e7\u00e3o para sua secret\u00e1ria<\/strong><\/a> n\u00e3o \u00e9 um mero gasto. E, sim, uma atitude&nbsp; acertada, pois os ganhos futuros ser\u00e3o o reflexo de um trabalho de qualidade. Ao se capacitar de forma permanente, a secret\u00e1ria estar\u00e1 credenciada para ser um dos diferenciais de seu consult\u00f3rio\/cl\u00ednica.<\/p>\n\n\n\n<p>Antenada para a expans\u00e3o do mercado da Sa\u00fade Digital, a ProDoctor lan\u00e7ou o Curso de Secret\u00e1ria para \u00c1rea M\u00e9dica. O objetivo \u00e9 proporcionar uma vis\u00e3o objetiva de como entrar nesse mercado e tamb\u00e9m elevar o n\u00edvel de conhecimento para enriquecer os conhecimentos e crescer profissionalmente.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-cover is-light\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><img decoding=\"async\" width=\"2560\" height=\"1570\" class=\"wp-block-cover__image-background wp-image-23507\" alt=\"\" src=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2022\/07\/AdobeStock_483900508-scaled.jpeg\" data-object-fit=\"cover\" srcset=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2022\/07\/AdobeStock_483900508-scaled.jpeg 2560w, https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2022\/07\/AdobeStock_483900508-300x184.jpeg 300w, https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2022\/07\/AdobeStock_483900508-1024x628.jpeg 1024w, https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2022\/07\/AdobeStock_483900508-768x471.jpeg 768w, https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2022\/07\/AdobeStock_483900508-1536x942.jpeg 1536w, https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2022\/07\/AdobeStock_483900508-2048x1256.jpeg 2048w, https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2022\/07\/AdobeStock_483900508-1080x663.jpeg 1080w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color has-large-font-size\">Para saber mais: O curso de secret\u00e1ria para \u00e1rea m\u00e9dica, da ProDoctor Cursos, j\u00e1 est\u00e1 no ar!<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button aligncenter\"><a class=\"wp-block-button__link has-background\" href=\"\" style=\"background-color:#ff5722\" target=\"_blank\" rel=\"noreferrer noopener\">clique e saiba mais<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>A secret\u00e1ria m\u00e9dica tem papel fundamental nos resultados da cl\u00ednica ou consult\u00f3rio. Saiba quais s\u00e3o suas principais fun\u00e7\u00f5es.<\/p>\n","protected":false},"author":4,"featured_media":23505,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[412],"tags":[987,1070,1071,204,1067,1069,1068,829],"class_list":["post-23396","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gestao-de-clinicas-e-consultorios","tag-agenda-medica","tag-confianca","tag-dinamismo","tag-eficiencia","tag-funcoes-de-uma-secretaria-de-consultorio-medico","tag-lealdade","tag-pro-atividade","tag-prontuario-medico"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fun\u00e7\u00f5es de uma secret\u00e1ria de consult\u00f3rio m\u00e9dico - Blog ProDoctor<\/title>\n<meta name=\"description\" content=\"As fun\u00e7\u00f5es de uma secret\u00e1ria de consult\u00f3rio m\u00e9dico v\u00e3o al\u00e9m de atender pacientes. 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