{"id":22819,"date":"2022-05-10T17:39:13","date_gmt":"2022-05-10T20:39:13","guid":{"rendered":"https:\/\/prodoctor.net\/blog\/?p=22819"},"modified":"2022-06-30T11:04:17","modified_gmt":"2022-06-30T14:04:17","slug":"regulamentacao-telemedicina","status":"publish","type":"post","link":"https:\/\/prodoctor.net\/blog\/regulamentacao-telemedicina\/","title":{"rendered":"Regulamenta\u00e7\u00e3o da telemedicina no Brasil: o que muda, na pr\u00e1tica?"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">A <\/span><b>regulamenta\u00e7\u00e3o da telemedicina<\/b><span style=\"font-weight: 400;\"> n\u00e3o \u00e9 assunto novo. Ainda em 2018, dois anos antes do in\u00edcio da pandemia de Covid-19, o tema j\u00e1 era pauta de v\u00e1rias discuss\u00f5es nos c\u00edrculos m\u00e9dicos mais avan\u00e7ados, mas praticamente se restringia a este meio.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Por\u00e9m, ap\u00f3s o contexto de distanciamento social, a pr\u00e1tica passou a ocupar um espa\u00e7o de destaque, facilitando os atendimentos m\u00e9dicos \u00e0 dist\u00e2ncia.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vale destacar que, recentemente, o Conselho Federal de Medicina (CFM) regulamentou a pr\u00e1tica da <\/span><b>telemedicina no Brasil<\/b><span style=\"font-weight: 400;\">, por meio da <\/span><a href=\"https:\/\/www.in.gov.br\/en\/web\/dou\/-\/resolucao-cfm-n-2.314-de-20-de-abril-de-2022-397602852\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Resolu\u00e7\u00e3o n\u00ba 2.314\/2022<\/span><\/a><span style=\"font-weight: 400;\">, divulgada em 5 de maio, por\u00e9m v\u00e1lida desde 20 de abril de 2022.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Veja, neste post, o que mudou com a regulamenta\u00e7\u00e3o da telemedicina no Brasil e saiba se a plataforma usada pela sua cl\u00ednica ou consult\u00f3rio est\u00e1 de acordo com o que diz a legisla\u00e7\u00e3o e as demais resolu\u00e7\u00f5es dos conselhos de medicina.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Telemedicina: regulamenta\u00e7\u00e3o chega para uma pr\u00e1tica aprovada por profissionais da Sa\u00fade e pacientes<\/span><\/h2>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2020\/05\/Como-fazer-uma-live-medica.jpg\" alt=\"Regulamenta\u00e7\u00e3o da telemedicina: imagem mostra uma idosa realizando teleconsulta pelo smartphone com um m\u00e9dico.\" width=\"770\" height=\"250\"><\/p>\n<p><span style=\"font-weight: 400;\">Nos primeiros meses da pandemia houve um aumento de mais de 800% no uso da telemedicina, somente no Brasil. <\/span><span style=\"font-weight: 400;\">Foi o que mostrou um <\/span><a href=\"https:\/\/www.cnnbrasil.com.br\/saude\/telemedicina-continuara-a-se-expandir-apos-a-pandemia-diz-especialista-americano\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">estudo<\/span><\/a><span style=\"font-weight: 400;\"> publicado na revista cient\u00edfica Plos One, em julho de 2021.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mais de dois anos depois, ficou claro que o teleatendimento vai al\u00e9m da redu\u00e7\u00e3o do risco de exposi\u00e7\u00e3o ao v\u00edrus. <\/span><span style=\"font-weight: 400;\">Isso se deu gra\u00e7as \u00e0 tecnologia, que tem o poder de quebrar as barreiras de dist\u00e2ncia e de tempo, independentemente da Covid-19.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Assim, as teleconsultas seguem sendo bastante demandadas no Brasil. <\/span><span style=\"font-weight: 400;\">Metade da popula\u00e7\u00e3o brasileira tem utilizado o servi\u00e7o, segundo <\/span><a href=\"https:\/\/www.cnnbrasil.com.br\/saude\/estudo-inedito-mostra-que-telemedicina-nunca-foi-tao-demandada-no-brasil\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">pesquisa<\/span><\/a><span style=\"font-weight: 400;\"> do Centro Regional de Estudos para o Desenvolvimento da Sociedade da Informa\u00e7\u00e3o (Cetic).&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Isso porque a telemedicina ajuda a otimizar a agenda dos profissionais e a rotina dos pacientes, exclui vari\u00e1veis como sala de espera e pode, inclusive, <\/span><a href=\"https:\/\/prodoctor.net\/blog\/quais-sao-os-beneficios-da-telemedicina\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">reduzir custos<\/span><\/a><span style=\"font-weight: 400;\"> com o consult\u00f3rio.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Em 2020, a legisla\u00e7\u00e3o brasileira precisou refletir uma nova realidade e definiu a telemedicina como uma pr\u00e1tica de car\u00e1ter excepcional.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Por\u00e9m, atualmente, estamos em um contexto j\u00e1 bem diferente e a lei se adequou. A regulamenta\u00e7\u00e3o da telemedicina foi tempor\u00e1ria e viabilizou a valida\u00e7\u00e3o da at\u00e9 ent\u00e3o \u201cnovidade\u201d, trazendo-a para a realidade dentro de um prazo aceit\u00e1vel, j\u00e1 que existia urg\u00eancia.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">|Leia tamb\u00e9m: <\/span><a href=\"https:\/\/prodoctor.net\/blog\/telemedicina-e-telessaude-entenda-a-diferenca\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Telemedicina e telessa\u00fade: entenda a diferen\u00e7a<\/span><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Regulamenta\u00e7\u00e3o da telemedicina: o que diz a Resolu\u00e7\u00e3o n\u00ba 2.314\/2022 do CFM?<\/span><\/h2>\n<p><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2020\/04\/vantagens-telemedicina-min.jpg\" alt=\"Regulamenta\u00e7\u00e3o da telemedicina: m\u00e9dica l\u00ea o que diz a Resolu\u00e7\u00e3o do CFM em um tablet.\" width=\"771\" height=\"250\"><\/p>\n<p><span style=\"font-weight: 400;\">Destacamos alguns pontos relevantes da regulamenta\u00e7\u00e3o da telemedicina para esclarecer o que a lei permite e\/ou indica. Confira, a seguir.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Obrigatoriedade do termo de consentimento<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u00c9 necess\u00e1rio que o paciente ou seu representante legal autorize o atendimento por telemedicina e a transmiss\u00e3o das suas imagens e dados.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Seguran\u00e7a dos dados<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As informa\u00e7\u00f5es, dados e imagens dos pacientes devem ser preservados, obedecendo \u00e0s normas legais com garantia:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> \u201c\u00e0 guarda,<\/span><\/li>\n<li><span style=\"font-weight: 400;\">ao manuseio, <\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u00e0 integridade,<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u00e0 veracidade,<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u00e0 confidencialidade,<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u00e0 privacidade,<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u00e0 irrefutabilidade e<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u00e0 garantia do sigilo profissional das informa\u00e7\u00f5es\u201d.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">A regulamenta\u00e7\u00e3o da telemedicina prev\u00ea a autonomia m\u00e9dica<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A decis\u00e3o de como ser\u00e1 a primeira consulta \u2013 presencial ou online \u2013 fica a cargo do m\u00e9dico. O CFM reiterou que as consultas presenciais ainda s\u00e3o o \u201cpadr\u00e3o ouro\u201d, classificando a telemedicina como uma op\u00e7\u00e3o \u201ccomplementar\u201d.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">|Leitura recomendada: <\/span><a href=\"https:\/\/prodoctor.net\/blog\/aplicacoes-da-telemedicina-na-rotina-medica-5-praticas-possiveis\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Aplica\u00e7\u00f5es da telemedicina na rotina m\u00e9dica: 5 pr\u00e1ticas poss\u00edveis<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">Prestadoras de servi\u00e7os devem ser brasileiras e registradas no CRM<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Com a regulamenta\u00e7\u00e3o da telemedicina no Brasil, as prestadoras de servi\u00e7o em telemedicina dever\u00e3o ter sede estabelecidas em territ\u00f3rio brasileiro e estarem inscritas no CRM do estado onde est\u00e3o sediadas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Assim como a <\/span><a href=\"https:\/\/sistemas.cfm.org.br\/normas\/visualizar\/resolucoes\/BR\/2021\/2299\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Resolu\u00e7\u00e3o do CFM n.\u00ba 2.299\/2021<\/span><\/a><span style=\"font-weight: 400;\">, que estabelece regras para prescri\u00e7\u00e3o eletr\u00f4nica, essa \u00e9 uma exig\u00eancia tamb\u00e9m da Resolu\u00e7\u00e3o n.\u00ba 2.314\/2022, de telemedicina.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Desta forma, empresas certificadas podem afirmar que t\u00eam o cadastro totalmente regulamentado junto ao Conselho Federal de Medicina.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">O CRM, \u00f3rg\u00e3o que representa o Conselho Federal de Medicina no \u00e2mbito estadual, pode, ent\u00e3o, avaliar diretamente o funcionamento da organiza\u00e7\u00e3o.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Isso transfere mais confian\u00e7a para a sociedade e credibilidade para a institui\u00e7\u00e3o, pois garante que todas as exig\u00eancias \u00e9ticas e t\u00e9cnicas est\u00e3o sendo cumpridas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Para saber mais sobre a Resolu\u00e7\u00e3o N\u00ba 2.299\/2021, confira o <\/span><a href=\"https:\/\/medicinasa.com.br\/nova-resolucao-prescricao\/#:~:text=A%20partir%20de%2026%20de,emiss%C3%A3o%20de%20documentos%20m%C3%A9dicos%20eletr%C3%B4nicos.\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">artigo<\/span><\/a><span style=\"font-weight: 400;\"> do nosso CEO, Jomar Nascimento, publicado na Medicina S\/A.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">|Leia tamb\u00e9m: <\/span><a href=\"https:\/\/prodoctor.net\/blog\/sistema-de-prontuario-eletronico\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Prontu\u00e1rio eletr\u00f4nico: o que \u00e9, como funciona e 9 vantagens de us\u00e1-lo<\/span><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">ProDoctor Telemedicina: uma solu\u00e7\u00e3o 100% adequada \u00e0s normas da regulamenta\u00e7\u00e3o<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Tecnologias como as <\/span><a href=\"https:\/\/prodoctor.net\/blog\/plataforma-de-telemedicina-qual-a-melhor\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">plataformas de telemedicina<\/span><\/a><span style=\"font-weight: 400;\"> s\u00e3o fundamentais para o desenvolvimento da sociedade.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">O papel de cada cidad\u00e3o e, neste caso, dos profissionais de sa\u00fade, \u00e9 assegurar que a ado\u00e7\u00e3o de novas solu\u00e7\u00f5es seja feita de forma respons\u00e1vel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A ProDoctor Software foi eleita <\/span><a href=\"https:\/\/prodoctor.net\/imprensa\/case-aws\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">case global<\/span><\/a><span style=\"font-weight: 400;\"> pela Amazon Web Service (AWS). <\/span><span style=\"font-weight: 400;\">A plataforma tem o compromisso com a seguran\u00e7a e com as normas estabelecidas pela legisla\u00e7\u00e3o brasileira e pelos conselhos de medicina.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nossa solu\u00e7\u00e3o \u00e9 toda unificada, para que o profissional da sa\u00fade e&nbsp; o seu paciente tenham uma \u00f3tima experi\u00eancia de uso.&nbsp;<\/span><span style=\"font-weight: 400;\">Al\u00e9m disso, estamos totalmente adequados \u00e0s exig\u00eancias da lei, confira a seguir.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Termo de consentimento obrigat\u00f3rio na telemedicina<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Durante o desenvolvimento da nossa solu\u00e7\u00e3o para telemedicina, nos preocupamos com detalhes que hoje s\u00e3o obrigat\u00f3rios, como o termo de consentimento, por exemplo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Recomendamos a leitura da entrevista \u201c<\/span><a href=\"https:\/\/www.saudebusiness.com\/ti-e-inovacao\/responsabilidade-vai-alem-do-termo-de-consentimento\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Responsabilidade vai al\u00e9m do termo de consentimento<\/span><\/a><span style=\"font-weight: 400;\">\u201d, do CEO da ProDoctor, Jomar Nascimento, concedida ao Sa\u00fade Business. L\u00e1, ele fala sobre de quest\u00f5es importantes a respeito disso, seja na pr\u00e1tica da telemedicina ou mesmo no atendimento m\u00e9dico presencial.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Dados seguros de verdade<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Desde o in\u00edcio do desenvolvimento da plataforma de telemedicina da ProDoctor, a <\/span><a href=\"https:\/\/prodoctor.net\/seguranca\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">seguran\u00e7a<\/span><\/a><span style=\"font-weight: 400;\"> dos dados era a principal preocupa\u00e7\u00e3o, junto com a simplicidade de uso.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Por isso, o <\/span><a href=\"https:\/\/prodoctor.net\/blog\/implementar-telemedicina\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">ProDoctor Telemedicina<\/span><\/a><span style=\"font-weight: 400;\"> \u00e9 o \u00fanico sistema unificado ao software de gest\u00e3o, e n\u00e3o integrado. Nenhuma informa\u00e7\u00e3o \u00e9 compartilhada ou divulgada para terceiros.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Inscri\u00e7\u00e3o no CRM<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">De forma pioneira, a ProDoctor se adequou \u00e0s leis e foi al\u00e9m, conquistando a <\/span><a href=\"https:\/\/prodoctor.net\/blog\/a-prodoctor-esta-inscrita-no-crm-mg\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">inscri\u00e7\u00e3o no CRM<\/span><\/a><span style=\"font-weight: 400;\">, no in\u00edcio de 2022, estando totalmente de acordo com ambas Resolu\u00e7\u00f5es.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">O nosso Certificado de Regularidade de Inscri\u00e7\u00e3o de Pessoa Jur\u00eddica, emitido pelo Conselho Regional de Medicina de Minas Gerais (CRM-MG), onde estamos sediados, \u00e9 o de n\u00famero 21123.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Somos uma empresa que investe de verdade em tecnologia, desenvolvendo solu\u00e7\u00f5es internamente, pelo pr\u00f3prio time, levando os clientes ProDoctor a outro patamar de inova\u00e7\u00e3o e seguran\u00e7a.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Escolha uma plataforma de telemedicina pr\u00e1tica e confi\u00e1vel<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">As <\/span><a href=\"https:\/\/prodoctor.net\/blog\/sistema-de-telemedicina\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">vantagens da telemedicina<\/span><\/a><span style=\"font-weight: 400;\"> s\u00e3o in\u00fameras. A oferta de plataformas que viabilizam o servi\u00e7o, tamb\u00e9m.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Por\u00e9m, avaliar as op\u00e7\u00f5es, estudar que tipo de tecnologia \u00e9 usada naquela solu\u00e7\u00e3o, seus riscos e benef\u00edcios, \u00e9 dever dos profissionais de sa\u00fade.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Eles s\u00e3o respons\u00e1veis pelos dados dos pacientes, j\u00e1 que perante a LGPD eles s\u00e3o guardi\u00f5es de seus dados.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Al\u00e9m de uma quest\u00e3o legal, na esfera c\u00edvel, \u00e9 uma quest\u00e3o \u00e9tica. Cabe a todos n\u00f3s construir um presente e um futuro promissor e seguro para todos, seja no virtual ou no presencial.<\/span><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-fill has-medium-font-size\"><a class=\"wp-block-button__link has-background\" href=\"https:\/\/prodoctor.net\/telemedicina\" style=\"background-color:#86cb92\" target=\"_blank\" rel=\"noreferrer noopener\">QUERO O PRODOCTOR TELEMEDICINA<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A regulamenta\u00e7\u00e3o da telemedicina n\u00e3o \u00e9 assunto novo, o tema j\u00e1 era pauta de v\u00e1rias discuss\u00f5es nos c\u00edrculos m\u00e9dicos mais avan\u00e7ados. Por\u00e9m, foi somente em maio de 2022 que a pr\u00e1tica ganhou status de regulamentada. Com isso, diversas regras entraram em vigor, tanto em rela\u00e7\u00e3o a pr\u00e1ticas m\u00e9dicas quanto em exig\u00eancias em rela\u00e7\u00e3o \u00e0s plataformas prestadoras de servi\u00e7o.<\/p>\n","protected":false},"author":1,"featured_media":22824,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[938,414],"tags":[],"class_list":["post-22819","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-o-que-ha-de-novo","category-tecnologia-medicina"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Regulamenta\u00e7\u00e3o da telemedicina: o que muda? | Blog ProDoctor<\/title>\n<meta name=\"description\" content=\"Com a regulamenta\u00e7\u00e3o da telemedicina no Brasil, novas regras passam a valer. 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