{"id":16675,"date":"2021-05-25T10:45:09","date_gmt":"2021-05-25T13:45:09","guid":{"rendered":"https:\/\/prodoctor.net\/blog\/?p=16675"},"modified":"2022-03-14T09:29:01","modified_gmt":"2022-03-14T12:29:01","slug":"humanizacao-no-atendimento","status":"publish","type":"post","link":"https:\/\/prodoctor.net\/blog\/humanizacao-no-atendimento\/","title":{"rendered":"Humaniza\u00e7\u00e3o no atendimento"},"content":{"rendered":"\n<p>A humaniza\u00e7\u00e3o no atendimento, de uma maneira geral, tem como pilares o respeito e a valoriza\u00e7\u00e3o de cada indiv\u00edduo. De maneira id\u00eantica, na \u00e1rea da Sa\u00fade, este conceito est\u00e1 diretamente ligado aos compromissos \u00e9ticos e aos m\u00e9todos empregados no que se refere a aten\u00e7\u00e3o \u00e0 sa\u00fade e \u00e0 gest\u00e3o dos servi\u00e7os.<\/p>\n\n\n\n<p>Em maio de 2000, o <strong><a href=\"https:\/\/saude.gov.br\/\" target=\"_blank\" rel=\"noreferrer noopener\">Minist\u00e9rio da Sa\u00fade<\/a><\/strong> criou as bases do&nbsp;<a href=\"https:\/\/bvsms.saude.gov.br\/bvs\/publicacoes\/pnhah01.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Programa Nacional de Humaniza\u00e7\u00e3o da Assist\u00eancia Hospitalar<\/strong><\/a>.<\/p>\n\n\n\n<p>Neste post, o Blog da <strong><a href=\"https:\/\/prodoctor.net\/\" target=\"_blank\" rel=\"noreferrer noopener\">ProDoctor Software <\/a><\/strong>abordar\u00e1 v\u00e1rios pontos para que voc\u00ea entenda bem os conceitos e objetivos da humaniza\u00e7\u00e3o no atendimento m\u00e9dico. Confira nossa abordagem:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>O que \u00e9 humaniza\u00e7\u00e3o no atendimento m\u00e9dico<\/li><li>Benef\u00edcios da humaniza\u00e7\u00e3o<\/li><li>Humaniza\u00e7\u00e3o em tempos de Coronav\u00edrus<\/li><li>Import\u00e2ncia da humaniza\u00e7\u00e3o no atendimento m\u00e9dico<\/li><li>Rela\u00e7\u00e3o m\u00e9dico-paciente<\/li><li>Como alcan\u00e7ar a humaniza\u00e7\u00e3o no atendimento m\u00e9dico?<\/li><li>Humaniza\u00e7\u00e3o no atendimento em uma UTI<\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"has-text-align-center\"><strong>Leia tamb\u00e9m:<\/strong><br><a href=\"https:\/\/prodoctor.net\/blog\/musicoterapia\/\" target=\"_blank\" rel=\"noreferrer noopener\">Musicoterapia: quando e porque indicar a seus pacientes<\/a><br><a href=\"https:\/\/prodoctor.net\/blog\/como-melhorar-a-relacao-medico-paciente\/\" target=\"_blank\" rel=\"noreferrer noopener\">Como melhorar a rela\u00e7\u00e3o M\u00e9dico-Paciente<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">O que \u00e9 humaniza\u00e7\u00e3o no atendimento m\u00e9dico<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/humanizacao-no-atendimento4-min.jpg\"><img decoding=\"async\" width=\"700\" height=\"250\" src=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/humanizacao-no-atendimento4-min.jpg\" alt=\"Humaniza\u00e7\u00e3o do atendimento m\u00e9dico\" class=\"wp-image-19148\" srcset=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/humanizacao-no-atendimento4-min.jpg 700w, https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/humanizacao-no-atendimento4-min-300x107.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p>A humaniza\u00e7\u00e3o no atendimento m\u00e9dico abrange n\u00e3o s\u00f3 a \u00e9tica profissional, o tratamento individualizado e o cuidado realizado com empatia, aten\u00e7\u00e3o e acolhimento integral; mas tamb\u00e9m a escuta atenta e diferenciada, com olhar sens\u00edvel para as quest\u00f5es humanas.<\/p>\n\n\n\n<p>Al\u00e9m disso, enfatiza o&nbsp;respeito \u00e0 intimidade e \u00e0s diferen\u00e7as, apregoando uma&nbsp;comunica\u00e7\u00e3o eficiente e capaz de possibilitar a troca de informa\u00e7\u00f5es. Contempla, ainda, a confian\u00e7a, a seguran\u00e7a e o apoio aos pacientes, tendo como base uma&nbsp;infraestrutura adequada.<\/p>\n\n\n\n<p>Segundo a <strong><a href=\"https:\/\/bit.ly\/31phGed\" target=\"_blank\" rel=\"noreferrer noopener\">Associa\u00e7\u00e3o de Medicina Intensiva Brasileira (AMIB)<\/a><\/strong>, a&nbsp;humaniza\u00e7\u00e3o&nbsp;no ambiente m\u00e9dico abrange n\u00e3o apenas o ambiente f\u00edsico, bem como o cuidado dos pacientes e seus familiares, al\u00e9m das rela\u00e7\u00f5es entre a equipe de sa\u00fade.<\/p>\n\n\n\n<p>Dentro de uma UTI, o trabalho tem como foco permitir um atendimento efetivo ao paciente. Em s\u00edntese: procurando dar-lhe um tratamento que o veja como um todo, procurando suprir suas necessidades n\u00e3o s\u00f3 biol\u00f3gicas e psicol\u00f3gicas, bem como sociais e espirituais.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Benef\u00edcios da humaniza\u00e7\u00e3o<\/h3>\n\n\n\n<p>Conforme o Minist\u00e9rio da Sa\u00fade, a humaniza\u00e7\u00e3o do atendimento m\u00e9dico possibilita in\u00fameros benef\u00edcios, como por exemplo:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Torna mais f\u00e1cil ser lembrado pelo paciente.<\/li><li>Maior efic\u00e1cia no cuidado dispensado ao paciente.<\/li><li>Forte rela\u00e7\u00e3o com a \u00e9tica.<\/li><li>Fideliza\u00e7\u00e3o, facilidade em ganhar a confian\u00e7a de quem \u00e9 atendido.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-cover is-light has-parallax paralax-pequeno\" style=\"background-image:url(https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2020\/08\/Fundo-para-o-E-book-1.jpg)\"><span aria-hidden=\"true\" class=\"has-background-dim-0 wp-block-cover__gradient-background has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><span style=\"color:#ffffff\" class=\"tadv-color\">5 dicas para cuidar da Sa\u00fade Mental dos profissionais de Sa\u00fade<\/span><\/p>\n\n\n\n<p class=\"has-text-align-center\"><span style=\"color:#ffffff\" class=\"tadv-color\">Em tempos dif\u00edceis, a sa\u00fade mental \u00e9 algo importante para ter cuidado. Confira nossas dicas no nosso E-book!<\/span><\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-text-color has-background\" href=\"https:\/\/cloud.e.prodoctor.net\/5-dicas-para-cuidar-da-saude-mental-dos-profissionais-da-saude\" style=\"background:linear-gradient(135deg,rgb(8,69,114) 0%,rgb(49,118,166) 100%);color:#ffffff\" target=\"_blank\" rel=\"noreferrer noopener\">Baixar material gratuito<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Humaniza\u00e7\u00e3o em tempos de Coronav\u00edrus<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/humanizacao-atendimento-coronavirus-1.jpg\"><img decoding=\"async\" width=\"700\" height=\"250\" src=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/humanizacao-atendimento-coronavirus-1.jpg\" alt=\"Atendimento humanizado no coronav\u00edrus\" class=\"wp-image-19152\" srcset=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/humanizacao-atendimento-coronavirus-1.jpg 700w, https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/humanizacao-atendimento-coronavirus-1-300x107.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p>Assim que a <strong><a href=\"https:\/\/bit.ly\/2Cj9DHm\" target=\"_blank\" rel=\"noreferrer noopener\">Organiza\u00e7\u00e3o Mundial da Sa\u00fade (OMS)<\/a><\/strong> homologou a pandemia do novo coronav\u00edrus, a AMIB tem procurado novas informa\u00e7\u00f5es para auxiliar a comunidade intensivista e demais profissionais da \u00e1rea de Sa\u00fade. Conforme entendimento da AMIB, &#8220;entender e avaliar o panorama atual das Unidades de Tratamento Intensivo no Brasil \u00e9 fundamental para a compreens\u00e3o e aux\u00edlio no enfrentamento dessa crise da melhor forma poss\u00edvel&#8221;.<\/p>\n\n\n\n<p>Dessa maneira, agiu r\u00e1pido. Logo depois de realizar uma pesquisa apurando o cen\u00e1rio das UTIs do Brasil para enfrentar a Covid-19, elaborou um documento com as <strong><a href=\"https:\/\/bit.ly\/3fCfLrL\" target=\"_blank\" rel=\"noreferrer noopener\">Recomenda\u00e7\u00f5es da Associa\u00e7\u00e3o de Medicina Intensiva Brasileira para a abordagem do COVID-19<\/a><\/strong>.<\/p>\n\n\n\n<p><strong>Para saber sobre os n\u00fameros da Covid-19 em tempo real, acesse o site da <a href=\"https:\/\/bit.ly\/2XMo9P8\" target=\"_blank\" rel=\"noreferrer noopener\">Universidade Johns Hopkins<\/a>.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Import\u00e2ncia da humaniza\u00e7\u00e3o no atendimento m\u00e9dico<\/h3>\n\n\n\n<p>Proporcionar um atendimento&nbsp;humanizado&nbsp;significa dar a cada paciente um cuidado integral. Em outras palavras: possibilitar que exista n\u00e3o s\u00f3 qualidade em termos de tratamento t\u00e9cnico, como tamb\u00e9m a qualidade do relacionamento entre a equipe m\u00e9dica com o paciente e seus familiares.<\/p>\n\n\n\n<p>Confira em nosso Blog como o <strong><a href=\"https:\/\/bit.ly\/3gB7llQ\" target=\"_blank\" rel=\"noreferrer noopener\">Coronav\u00edrus tem estreitado as rela\u00e7\u00f5es m\u00e9dico-paciente<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rela\u00e7\u00e3o m\u00e9dico-paciente<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/relacao-medico-paciente.jpg\"><img decoding=\"async\" width=\"700\" height=\"250\" src=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/relacao-medico-paciente.jpg\" alt=\"Rela\u00e7\u00e3o m\u00e9dico-paciente\" class=\"wp-image-19150\" srcset=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/relacao-medico-paciente.jpg 700w, https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/relacao-medico-paciente-300x107.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p>A confian\u00e7a m\u00fatua \u00e9 o pilar principal do relacionamento que se estabelece entre o m\u00e9dico e o paciente. Com ela, o profissional pode conseguir a ades\u00e3o do enfermo, a fim de que entenda e participe do tratamento, com o intuito de que chegue \u00e0 cura de uma forma mais r\u00e1pida.<\/p>\n\n\n\n<p>Em seu Cap\u00edtulo V, o <strong>C\u00f3digo de \u00c9tica M\u00e9dica<\/strong> trata unicamente da <strong><a href=\"https:\/\/bit.ly\/2Pz5thi\" target=\"_blank\" rel=\"noreferrer noopener\">rela\u00e7\u00e3o do m\u00e9dico com pacientes e familiares<\/a><\/strong>. <\/p>\n\n\n\n<p>Confira em nosso Blog as <strong><a href=\"https:\/\/bit.ly\/33yWpl2\" target=\"_blank\" rel=\"noreferrer noopener\">dicas para melhorar a rela\u00e7\u00e3o m\u00e9dico-paciente<\/a><\/strong>, para melhorar ainda mais a humaniza\u00e7\u00e3o no atendimento de sua cl\u00ednica\/consult\u00f3rio.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Como alcan\u00e7ar a humaniza\u00e7\u00e3o no atendimento m\u00e9dico?<\/h2>\n\n\n\n<p>Com o intuito de que sua cl\u00ednica\/consult\u00f3rio possa alcan\u00e7ar a humaniza\u00e7\u00e3o no atendimento m\u00e9dico \u00e9 preciso que todos os colaboradores estejam afinados com este ideal. Dessa maneira, \u00e9 importante observar estes 5 passos: <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Promover a qualidade dos dados dos usu\u00e1rios.<\/li><li>Humanizar&nbsp;o ambiente.<\/li><li>Melhorar a rela\u00e7\u00e3o entre m\u00e9dico e paciente.<\/li><li>Promover a boa gest\u00e3o dos processos.<\/li><li>Criar programas de medicina preventiva.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Humaniza\u00e7\u00e3o no atendimento em uma UTI<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/humanizacao-atendimento-uti.jpg\"><img decoding=\"async\" width=\"700\" height=\"250\" src=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/humanizacao-atendimento-uti.jpg\" alt=\"Humaniza\u00e7\u00e3o do atendimento na UTI\" class=\"wp-image-19151\" srcset=\"https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/humanizacao-atendimento-uti.jpg 700w, https:\/\/prodoctor.net\/blog\/wp-content\/uploads\/2021\/05\/humanizacao-atendimento-uti-300x107.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n\n\n\n<p>Um aspecto de alta relev\u00e2ncia no atendimento em uma Unidade de Terapia Intensiva \u00e9 o de assegurar a cada paciente sua dignidade como pessoa. Isto implica em respeitar e zelar por seus direitos. Da mesma forma, \u00e9 importante que os profissionais envolvidos no processo sejam ouvidos, a fim de que se tenha um conhecimento real de como eles entendem suas obriga\u00e7\u00f5es em prol da humaniza\u00e7\u00e3o no atendimento.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Resumo<\/h2>\n\n\n\n<p>A humaniza\u00e7\u00e3o no atendimento m\u00e9dico \u00e9 poss\u00edvel, sim. Conforme expusemos no texto que voc\u00ea acabou de ler, esta \u00e9 uma busca permanente no aperfei\u00e7oamento da rela\u00e7\u00e3o m\u00e9dico-paciente. Humanizar o atendimento m\u00e9dico \u00e9 garantir um cuidado integral, que permita um tratamento mais r\u00e1pido para a cura e, tamb\u00e9m, a minimiza\u00e7\u00e3o das dores e ang\u00fastias, quer seja do paciente, quer seja de seus familiares e amigos.<\/p>\n\n\n\n<p>Humaniza\u00e7\u00e3o no atendimento alia os componentes racionais e sens\u00edveis. Extrapola os meros aspectos patol\u00f3gicos de uma enfermidade.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>A humaniza\u00e7\u00e3o no atendimento, de uma maneira geral, tem como pilares o respeito e a valoriza\u00e7\u00e3o de cada indiv\u00edduo. De maneira id\u00eantica, na \u00e1rea da Sa\u00fade, este conceito est\u00e1 diretamente ligado aos compromissos \u00e9ticos e aos m\u00e9todos empregados no que se refere a aten\u00e7\u00e3o \u00e0 sa\u00fade e \u00e0 gest\u00e3o dos servi\u00e7os.<\/p>\n","protected":false},"author":1,"featured_media":19154,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[413],"tags":[552,623],"class_list":["post-16675","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-medicina-e-saude","tag-atendimento-humanizado","tag-humanizacao-no-atendimento"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Humaniza\u00e7\u00e3o no atendimento - Blog ProDoctor<\/title>\n<meta name=\"description\" content=\"A humaniza\u00e7\u00e3o no atendimento tem como pilares o respeito e a valoriza\u00e7\u00e3o de cada indiv\u00edduo. 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